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Customer Relationship Management Application
Application serves for access to customer/potential customer information. It is available in 2 versions:
• Manager Version - can work only with own (defined by Super User) customers/potential customers data. There are some features: • Editing of connection settings and testing database/mail connection. • Authorization. • Display data, according to data filters. • Display up to 10 result set. • Customized grid - multiple columns sorting, rows highlighting, smart searching, columns resizing and moving, saving preferences of grid. • Display data in page/table mode. • Display contact history in the customized grid, data filter is also available. • Display task history in the customized grid, data filter is also available. • Making notes about phone contact. • Sending an e-mail and bulk e-mail (chosen customers). • Adding/Editing Task • Task Notification on the date and time specified. • Creation/editing e-mail templates. • Super User Version - All ability for managers and plus: Technologies/Languages/Environment:
• Borland C++ Builder, C/C++, VCL, Sybase 12.5, dbExpress.
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